Please read the following important Terms and
Conditions before buying anything on our Website and check that they contain
everything that you want and nothing that you are not willing to agree to.
By law, the consumer Contracts (Information, Cancellation &
Additional Charges) Regulations 2013 SI 2013/3134 say that we must give you
certain key information before a legally binding contract between you and us is
made (see below). We will give you this information in a clear and
understandable way. Some of this information is likely to be obvious from the
context. Some of this information is also set out in this contract, such as our
complaint handling policy.
This is a summary of some of your key rights. For detailed information
from Citizens Advice please visit, www.citizensadvice.org.uk
The information within this summary box, summarises some of your key
rights. It is not intended to replace the contract below which you should read
This Contract sets out,
your legal rights & responsibilities, our legal rights &
responsibilities and certain key information required by law.
In this contract We
,Us or Our means Scotkilt Ltd
Reference to We, Us or
Our in these Terms also includes any group of companies which we may have from
time to time.
Our Site or Website,
refers to the site on which these Terms & Conditions are displayed,
including, but not limited to the following Website, www.scotkilt.co.uk
You or Your, refers to
the person or persons accessing our site to make purchases from us. If you
don’t understand any of this contract and would like to discuss it with us,
please contact us by E Mail at : Sales@scotkilt.co.uk.
Who we are.
We are Company
registered in the United Kingdome with Company registration Number SC487359 and
our registered office is at : Unit 2, 13
Harbour Road, Inverness.
We are registered for
VAT (value added tax) with VAT registration Number 942 4665 10
Terms & Conditions of Sale
1.These Terms &
Conditions apply to any sale of goods on our Website. If you buy on our Website you agree to be legally bound
by this contract and the Terms & Conditions contained herein.
2. This contract is
only available in English. No other languages for this contract are available.
3. When buying
anything on our Website you agree to be bound by:
(a) our Terms &
Conditions of use in any documents referred to therein;
(b) our Scotkilt Ltd
Terms & Conditions and any documents referred to in them, if you are a
member of such;
(c) extra terms which may be added to, or replace
some of this contract. This may happen for the following reasons.
Price increases from
suppliers out with our control, changes to products as they are listed and
described on our Website. A removal of a product from our Website due to there no
longer being s supply chain for the product.
We will contact you to
let you know if we intend to do this by giving you one month’s notice. You can
end this contract at any time by giving us one month’s notice if we tell you
extra terms apply;
(d) specific terms
which apply to certain products (made to order)
All these documents
form part of this contract as though set out in full here.
B. Information we give you.
1, By law, the
consumer Contracts (Information, Cancellation & Additional Charges)
Regulations 2013 SI 2013/3134 say that we must give you certain key information
before a legally binding contract between you and us is made. If you want to
see this key information please
(a)Click on the
following link www.legislation.gov.uk/uksi/2013/2014/contents/made
(b) read the confirmation
E Mail that will be sent to you when you have placed an order
(see clause below); or
(c) contact us using
the contact details at; Sales@scotkilt.co.uk or by writing to
our registered address.
2. The key information
we give you by law forms part of the contract (as though it is set out in full
3. If we change any
key information once a legally binding contract between you and us is made, we
can only do this if you agree to it.
C. Ordering from us.
1, Here we set out how
a legally binding contract between you and us is made.
2, You place an order
on our Website by doing the following:
You view our products
and decide to place an order.
3, Please read and
check through your order carefully before submitting it, However, if you need
to correct any errors you can do this before submitting your order to us.
4, When you place your
order at the end of the online checkout process (e.g. when you confirm
payment), we will acknowledge it by E Mail. This acknowledgement does not,
however, mean that your order has been accepted.
5, We may contact you
to say that we don not accept your order. This is typically for the following
(a) The product is no
(b) We can not
authorise your payment;
(c) You are not
allowed to buy this product from us;
(d) We are not allowed
to sell this product to you;
(e) The number you have ordered is too large; or
(f) There has been a
mistake in the pricing or description of the product.
6, We will only accept
your order when we send you n E Mail to confirm this (Order Confirmation E
Mail). At this stage:
(a) A legally binding
contract will be placed between you and us; and
(b) Your order will be
7, If you are under the
age of 18 you may not buy certain products such as (Sgian Dubh’s (Knifes) )
from our site . You will be required to confirm that you are 18 years of age or older when purchasing any of our
Sgian Dubh’s before we will allow the order to proceed to the check out and
final payment part of our site.
D Right to cancel this contract.
1. You have the right
to cancel this contract within 14 days without giving any reason.
2. However, this right
to cancel will not apply to any of the following products, made to order goods
that are required to be delivered prior to the 14 day cooling off period. (i.e.
rushed orders required, out with our normal delivery times )
3. The cancellation
period will expire after 14 days from the date on which the contract was
4. To exercise the right
to cancel, you must inform us of your decision to cancel this contract by a
clear statement (e.g. a letter sent to our registered address or an E Mail sent
The box below is a
template box which may help you when construction a cancellation request.
E Mail: Sales@scotkilt.co.uk
I / We* herby give notice that I / We* would
like to cancel My / Our* contract of sale for the following goods* or supply of
the following service *
Ordered on / Received on
Order Number (s)
Name of Consumer (s)
Address of Consumer (s)
Signature of Consumer(s) (only if notified on
paper) (not required via E Mail)
* Delete as appropriate.
5. To meet the
cancellation deadline, it is sufficient for you to sent your communication
concerning your exercise of right to cancel before the cancellation period has
E. Effects of cancellation.
1. If you cancel this
contract in accordance with these Terms & Conditions, we will reimburse to
you all payments received from you, including the delivery costs, if we have
not yet shipped your order, (goods already shipped) then we will not refund
these costs as they this part of the contract has already been honoured.
2.We may make a
deduction from the reimbursement for loss in value of any goods supplied, if
the loss is the result of unnecessary handling by you.
3.We will make the
reimbursement without undue delay, and no later than:
(a) 14 days after the day we
received back from you any goods supplies; or
(b) (if earlier) 14 days after the day you provide evidence that you have
returned the goods; or
(c) if there were no goods supplied, 14 days after the date on which we
were informed about your decision to cancel this contract.
4. We will make the
reimbursement using the same means of payment as you used to the initial
transaction, unless you have expressly agreed otherwise; in any event, you will
not incur any fees as a result of reimbursement.
5. If you have
(a) It will be your responsibility to return to goods under our returns
(b) You are only liable for any diminished value of goods resulting from
the handling other than what is necessary to establish the nature,
characteristics and function of the goods.
All orders will be
charged in UK Pounds Sterling. We will display all prices in UK Pounds Sterling
but the actual price charged for your order in your local currency will be
calculated by your bank when we confirm your order.
1. We accept the following means of payment:
All major credit cards
except American Express.
All major Debit Cards
Payment can also be
made through PayPal
2. We will do all that
we can reasonably do to ensure that all of the information you give us when
paying for goods, is secure by using
encrypted and secure payment mechanisms with our partner merchant service
providers. However, in the absence of negligence on our part we will not be
legally responsible to you for any loss that you may suffer if a third party
gains unauthorised access to any information that you give us.
3. Your credit or
debit card will only be charged when you confirm your order.
4. All payments by credit
or debit cards need to be authorised by the relevant card issuer. From time to
time we may also use extra security steps via Verified merchant service
5. Nothing in this
clause affects your legal rights to cancel the contract during any applicable
cooling off period detailed under the clauses entitled ‘Rights to cancel this
contract’ and effects of cancellation above.
6. The price of the
(a) is in pounds sterling (£) (GBP);
(b) includes VAT at the applicable rate; and
(c) does not include the cost of :
I. Delivering the goods (delivery options and costs will be provided in
our shipping info and will be matched with weight of goods when at the check
out page prior to final payment.
II. Any carrier bags (which cost a
minimum fee of 5pence per bag each)
VAT (Value Added Tax /
Sales Tax) will be included in prices in UK Pounds Sterling or Euros
automatically. If you order goods from outside the Eurozone, you will be exempt
from paying VAT on your order and it will NOT be charged if the order is sent
outside the Eurozone area.
You will be
responsible for any import duties or any other local taxes which may be charged
by your own countries Customs Department.
If you are returning
an item from out with the UK
to us please mark clearly ‘RETURN GOODS’ on the outside of the shipment that
you are returning or they may be subject to UK import tax which you will be
G. End of contract.
If this contract is
ended it will not affect our right to receive any money which is owed to us
under this contract
In the rare instance
that you want to return an item, below is our detailed guide on how to do this within the terms of our
Exchanging for a different size or colour
(Stock items only)
Please return the item(s)
back to us at our registered address;
Please state the new
size or colour that you would like the replacement to be;
When we receive the
item(s) to be exchanged back, we will attempt to process and return the
replacement item(s) as soon as possible. There may be a charge for resending
the item(s) back to you to cover any shipping fees.
Exchange for different items
Unfortunately, we will
only exchange an item for one of the same value as the original item. If you
require a different product from the one you have received form us which has either a greater or lesser value,
please send the garment back requesting a refund and place a new order online
for the new item you want.
Returning item(s) for a refund
Please return the goods
back to us at our registered address, on receipt of the returned goods, we will
give you a refund, usually within 14 days. Refunds will only be given if the
items are returned in their original packaging and in the case of shirts &
socks, they must be returned in exactly the same way as they were supplied. We
will not refund any item that we can not then re-sell due to the original
packaging being either damaged or not complete.
Please note that all
goods must be returned to us at our registered address within 30 days of your receipt
date of your order.
If we for whatever
reason can’t send your replacement item(s) then we will contact you to discuss
If in the event of
returning your order for a refund, the shipping fees will be deducted form your
original total payment paid unless we have sent the incorrect or defective
We will refund your
payment to either the Card or PayPal method that you made the original order
payment with. If we can not do this due the the card now being cancelled or
expired we will contact you to obtain a bank details for us to carry our a BACS
payment for your refund.
You will be liable for
any postage fees in the event of returned of non faulty goods.
Made to Order & Made to Measure products
We are unable to
accept any returns on made to order or made to measure products unless these
are faulty or delivered in error.
When placing an order
for made to order or made to measure products please check all measurements and
requirements prior to submitting you final order. If we feel that the
information we receive from you with your order does not look correct we will
contact you to discuss this before we start the manufacturing process of your
made to order or made to measure product. We will not accept responsibility for
ill fitting garments due to the wrong measurements being supplied, so please
check and double check measurements prior to submitting your order.
Made to order items
include all Sporrans, Sgian Dubh’s, All Stock sized Jackets &
Waistcoats/Vests and all Shoes. Some Shirts & Socks, Kilt pins & Kilt
belts & Buckles
Made to measure items
include all Kilts, Tartan Trousers & Military Cut Tartan Trews and made to
Measure Jackets & Waistcoats/Vests.
These provisions in
relation to the returns and refunds do not affect your statutory rights in
respect of faulty goods, or your rights of cancellation
We aim to ship stock
items with in 48 hours of receipt of order.
Made to order products
have normally a 4 week lead time
Made to measure
garments have between 8 to 12 week lead time.
All items within an
order will be shipped at the same time. If you require a certain product to be
shipped before the rest of the order is complete please place a separate order
for that product.
If you require a
product to be delivered for a specific date before our normal lead times please
contact us at Sales@scotkilt.co.uk
prior to placing your order to enquire if we can meet your required delivery
Delivery times may go
out passed our stated times at busy times of the year.
We will contact you if
there is a problem with shipping an Item within the time frame stated.
The table below lists
items within weight
ADD EXCEL SHEET WITH SHIPPING FEES.
Scotkilt Ltd will NOT
accept any obligations or legal liability of any kind for any losses or damage
caused directly or indirectly by products or services displayed on this site,
whether by their supply or by any failure to supply. You agree that any dispute
arising from interactions with us will be governed by SCOTTISH LAW
H. Indemnity & Insurance.
1. You shall indemnify
us, and keep us indemnified, from and against any losses, damages, liability,
costs (including legal fees) and expenses incurred by us as a result of or in
connection with your breach of any of your obligations under this contract
2. You shall have in
place contracts of insurance with reputable insurers incorporated in the UK to cover
your obligations under this contract. On request you shall supply so far as is
reasonable evidence of the maintenance of the insurance and all of its terms
from time to time applicable.
LIMITATION OF LIABILITY
endeavours to ensure the accuracy & validity of any information we place on
our Website, We accept no liability in this contract (including negligence) for
any misfortune directly or indirectly resulting in losses (Goodwill, Reputation,
Injury or Economic) caused though information published on this Website. Any
disputes will be governed by SCOTTISH LAW.
OWNERSHIP OF RIGHTS
Scotkilt Ltd has
ownership of all rights, including copyright (text or graphical) with in this
Website. Any unauthorised use of this Website and its contents, including
copying and storing in whole or part, other then for personal non- commercial
use, is an infringement of that legal right.
PRIVACY & SECURITY.
Any personal and
private information that we hold will be kept secure and processed lawfully. We
will not release your personal information to a third party, but may pass on your shipping details to a
supplier to ensure a quicker delivery time shipping direct to you from our
supplier. Your payment information will be processed on a secure payment
hosting server which will be managed by our online merchant service provider
which will be compliant with the relevant financial industry regulations. If
for any reason we need to update our policy, it will be done immediately.
Cookies are text files
placed on your computer to collect standard internet log information and
visitor behaviour information. This information is used to track visitor use of
the website and to compile statistical reports on website activity. For further
information visit, www.aboutcookies.org
or www.allaboutcookies.org. You
can set your browser not to accept cookies and the above websites tell you how
to remove cookies form your browser. However, in a few cases, some of our
website features may not function as a result.
SCOTKILT LTD Registered
13 Harbour Road